Returns & Exchanges
We want you to love your Asian beauty treasures, but if you are not completely satisfied, we offer a hassle-free return policy for unopened and unused products within 30 days of purchase. Please note that for hygiene reasons, we cannot accept returns on skincare or cosmetic items that have been opened or tested.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.
Pack with Care
Securely package the unused items in their original packaging, ensuring all protective seals and labels are still intact to qualify for a refund.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing